Succeeding in a value-based health system has changed requirements for trusted information at all levels. Healthcare has transitioned from a paper to a digital infrastructure over the past decade, but the governance and enterprise management mechanisms have not yet caught up. Current practices remain largely isolated and insufficient for the new digital information environment. The growing volume and sources of electronic data and the complexities of information and communication technologies eclipse the governance capacity of most organizations. Implementing Health Information Governance: Lessons from the Field outlines lessons from healthcare organizations that have already made progress in formalizing information governance. It offers tested practices for aligning governance to the organization’s goals, organizing and staffing governance and enterprise management, building on what is working, and guiding incremental improvement. As technological enhancements put a greater emphasis on information as a crucial asset, the need for organizations to ready a comprehensive governance plan increases. By learning from the achievements and challenges of these case study organizations, other entities may chart their course and plan a future-facing governance implementation strategy to improve organizational performance, compliance, and control costs.
- 14 distinct healthcare organizations are profiled in 26 individual case studies
- Case study organizations span multiple healthcare delivery systems at various stages of implementing information governance policies
- A model for understanding the functions of information governance and enterprise information management
- Practical roadmaps for securing support for information governance and getting started
About the Author
Linda L. Kloss, MA, RHIA, FAHIMA, is founder and president of Kloss Strategic Advisors, Ltd. providing thought leadership and advisory services to health information business leaders, provider organizations, and health care associations on health information asset management, health data analysis, governance, and change leadership. In 2011, Ms. Kloss was appointed to a four-year term on the National Committee on Vital and Health Statistics (NCVHS) and co-chairs its Privacy, Confidentiality, and Security Subcommittee. NCVHS advises the Secretary of Health and Human Services on national health information policy.
Previously, Ms. Kloss served as CEO of the AHIMA from 1995 to 2010, leading a period of unprecedented growth and expanded influence for this well respected professional association of over 64,000 health information management professionals worldwide. Linda was recognized for expanding the influence of AHIMA through extensive collaboration and an expanded role in setting standards and shaping national policy for health information reform. In 2007 Modern Healthcare named her as one of the top 25 women in healthcare and from 2002—2007 to the list of the top 100 people in healthcare.
Kloss was a founding executive of MediQual Systems, Inc. a pioneering clinical analytics and quality improvement technology firm. She has extensive experience as a consultant, writer and lecturer on health care information management excellence. She earned a masters degree in organization development with a concentration on nonprofit change leadership from DePaul University and a baccalaureate degree in health information management from the College of St. Scholastica. She was awarded an honorary doctoral degree from the College of St. Scholastica in recognition of her leadership to the health information management profession and to the College. She is also a Certified Association Executive (CAE) by the American Society of Association Executives.